← Back to Main

Privacy Policy for AI Provider Services

Effective Date: July 24, 2026

1. Introduction

This Privacy Policy describes how our provider service ("Provider") collects, uses, and protects information when consumers access our AI routing and management services. We are committed to transparency about our data practices and protecting consumer privacy in accordance with applicable regulations.

2. Information We Collect

2.1 Account Information

• Consumer name and email address
• Authentication credentials
• Billing information (processed through secure third-party payment processors)
• Account preferences and settings
• API keys issued to the consumer

2.2 Service Usage Data

• Number of API calls made by the consumer
• Token usage statistics
• Timestamp of API requests (for accounting purposes)
• Model selection patterns
• Performance metrics and error logs

2.3 Request Data

Actual information contained in API requests is only collected and stored for the purpose of transmitting requests to the platform. Such data only exists in the platform up to the point of servicing the request and is then removed. This information is not logged or archived.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our AI routing services
• Process API requests and route them to appropriate models
• Track the number of calls to perform accounting functions
• Perform appropriate debit/credit of consumer accounts
• Analyze workloads for platform planning and availability purposes
• Monitor service performance and troubleshoot technical issues
• Communicate with consumers about service updates and issues
• Process payments and manage subscriptions
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With AI model providers when routing requests (only necessary data)
• With service providers who assist in our operations (payment processors, analytics providers)
• When required by law or to protect our rights, property, or safety
• With your explicit consent

We do not sell personal information to third parties for marketing purposes.

5. Data Retention

We retain your account information and usage data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Account data may be retained for a minimum period to comply with legal obligations regarding transaction records.

Request data is only retained temporarily for the duration of processing and is immediately removed once the request has been serviced. This information is not logged or archived.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Limited employee access to consumer data

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify consumers of any material changes by posting the new policy on our website and updating the "Effective Date" at the top.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

info@neshatech.com

← Back to Main

Terms of Use for NēshaTech AI Provider Services

Effective Date: July 24, 2026

1. Acceptance of Terms

By accessing or using NēshaTech's AI provider services ("Services"), you ("Consumer") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use our Services.

2. Description of Services

NēshaTech provides AI routing and management services that enable Consumers to access various AI models through our platform. Our Services include API access, request routing, usage tracking, and account management.

3. Account Registration and Security

3.1

You must provide accurate, complete, and current information when registering for an account.

3.2

You are responsible for maintaining the confidentiality of your account credentials, including API keys and passwords.

3.3

You agree to notify NēshaTech immediately of any unauthorized use of your account.

3.4

You are responsible for all activities that occur under your account.

4. Acceptable Use

4.1

You agree to use our Services only for lawful purposes and in accordance with these Terms.

4.2

You shall not:

• Use the Services in any way that violates any applicable law or regulation
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers connected to the Services
• Use the Services to transmit malicious code, viruses, or other harmful components
• Reverse engineer, decompile, or disassemble any part of the Services
• Use the Services to develop competitive products or services
• Exceed the usage limits or quotas established for your account

5. Service Availability and Performance

5.1

We strive to maintain high availability of our Services but do not guarantee uninterrupted or error-free operation.

5.2

We may temporarily suspend or modify the Services for maintenance, updates, or other operational reasons.

5.3

We are not liable for any delays, failures, or interruptions in the Services.

6. Payment and Billing

6.1

You agree to pay all fees associated with your use of the Services as outlined in our pricing schedule.

6.2

All payments are processed through secure third-party payment processors.

6.3

Fees are non-refundable except as expressly provided in these Terms or applicable law.

6.4

We reserve the right to change our pricing with prior notice to Consumers.

7. Intellectual Property Rights

7.1

All intellectual property rights in the Services, including software, documentation, and trademarks, remain with NēshaTech.

7.2

You retain ownership of any data you submit through our Services, subject to the license granted in these Terms.

7.3

You grant NēshaTech a limited, non-exclusive license to use your data solely for the purpose of providing the Services.

8. Data Processing and Privacy

8.1

Your use of the Services is also governed by our Privacy Policy, which is incorporated by reference.

8.2

We process your data in accordance with applicable data protection laws.

8.3

Request data is only retained temporarily for processing and is not logged or archived.

9. Disclaimer of Warranties

9.1

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

9.2

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.3

WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR OPERATE ERROR-FREE.

10. Limitation of Liability

10.1

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NēshaTech SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10.2

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10.3

THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

11. Indemnification

You agree to indemnify, defend, and hold harmless NēshaTech and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or related to your use of the Services or violation of these Terms.

12. Term and Termination

12.1

These Terms remain in effect while you use our Services.

12.2

You may terminate your account at any time by following the account closure process.

12.3

We may suspend or terminate your account if you violate these Terms or for any other reason with prior notice.

12.4

Upon termination, all rights and licenses granted to you under these Terms will immediately cease.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify Consumers of any material changes by posting the updated Terms on our website and updating the "Effective Date" at the top. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

14.1

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where NēshaTech is established.

14.2

Any disputes arising from or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the recognized arbitration institution in our jurisdiction.

14.3

You agree to waive any right to a jury trial and to bring any action in a court of law.

15. General Provisions

15.1

These Terms constitute the entire agreement between you and NēshaTech regarding the Services.

15.2

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.3

Our failure to enforce any provision of these Terms does not constitute a waiver of such provision.

15.4

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

16. Contact Information

If you have questions about these Terms of Use, please contact us at:

info@neshatech.com

← Back to Main

Data Policy for AI Provider Services

Effective Date: July 24, 2026

1. Introduction

This Data Policy outlines how NēshaTech handles prompts and completions in our AI provider services. We are committed to transparency regarding our data handling practices and ensuring our consumers understand how their information is processed.

2. Scope

This policy applies to all prompts, inputs, queries, and completions generated through our AI routing and management services. It supplements our Privacy Policy by providing specific details about our handling of AI training data.

3. Prompt and Completion Processing

3.1

When you submit prompts to our platform, we process them solely to provide the requested AI responses.

3.2

Prompts are distributed to appropriate computational nodes for processing based on the specific AI model requested.

3.3

Completions are generated and returned to you as part of our service delivery.

4. Data Persistence and Retention

4.1 No Long-term Storage

We do not permanently house or store prompts or completions in our systems.

4.2 Temporary Processing

Data is persisted only for the duration necessary to:

• Distribute prompts to computational nodes
• Process the requests
• Return the requested responses
• Perform essential system functions

4.3 Immediate Removal

Once the request has been serviced and the response delivered, the prompt and completion data is immediately removed from our active systems.

4.4 No Logging

Prompts and completions are not logged or archived for future use.

5. AI Training Policy

5.1 No Training Use

We do not use prompts or completions to train, fine-tune, or improve AI models.

5.2 No Data Mining

We do not analyze or mine prompts and completions for purposes other than providing the requested service.

5.3 No Model Development

Consumer prompts and completions are not used in any model development or enhancement activities.

6. System Exception Handling

6.1 Error Logging

For troubleshooting purposes, limited metadata about errors may be temporarily logged, but this does not include the content of prompts or completions.

6.2 Security Monitoring

We may implement security measures that temporarily analyze request patterns, but not the content of prompts or completions.

7. Technical Implementation

7.1

Our system architecture is designed to automatically purge prompt and completion data immediately after processing.

7.2

We implement technical safeguards to prevent the accidental retention of prompts and completions beyond the necessary processing time.

7.3

Our data handling processes are regularly audited to ensure compliance with this policy.

8. Consumer Control

8.1

By using our services, you acknowledge and agree to this data handling approach.

8.2

If you have specific data handling requirements beyond what is outlined in this policy, please contact us to discuss potential solutions.

9. Compliance

9.1

This policy is designed to comply with applicable data protection regulations and industry best practices for AI service providers.

9.2

We regularly review and update our practices to ensure continued compliance with evolving regulatory requirements.

10. Contact Information

If you have questions about this Data Policy or our data handling practices, please contact us at:

info@neshatech.com